HKK411 - Quality Management Basics

Course specification
Course titleQuality Management Basics
Study programme
Lecturer (for classes)
Lecturer/Associate (for practice)
    Lecturer/Associate (for OTC)
      ConditionОблик условљености
      The goalLearning and mastering the concept of quality system and quality management system. Application of appropriate standards (ASTM, ISO and SRPS standards). Expanding and applying knowledge in the field of chemistry and chemical technology in accordance with the legislation regulating the methods of chemical analysis, control, regulation and management with the laws of the market, economy and culture.
      The outcomeThe basic settings, goals and objects of application of global, European and national laws, regulations and standards in the field of control and quality management are mastered. Training for assessment and implementation of key legal regulations for quality control of industrial raw materials and products.
      Contents of lecturesIntroduction. Basic terms. Overview of quality management elements. Definition for quality and quality control. Characteristics of the quality control system and quality management. Deming's rules for successful management and quality improvement. ; Quality management system. Quality management process. Quality planning. Quality assurance. Quality control. Standards ISO 9000 and 14000. Quality of living and working environment. Legislation: Laws and Regulations on the manner of testing and the minimum number of quality parameters in order to control and monitor the quality of materials and media during the production process.
      Contents of exercises
      1. Gogue, J. M., Upravljanje kvalitetom, Poslovna politika, Beograd, 1995. (Original title)
      2. Dalmacija, B., Kontrola kvaliteta voda u okviru upravljanja kvalitetom, PMF, Novi Sad, 2000. (Original title)
      3. V. Majstorović, Model menadžmenta totalnim kvalitetom, Poslovna politika, Beograd, 2001. (Original title)
      4. ISO 9000:2000 - Sistemi menadžmenta kvalitetom - Osnove i rečnik; ISO 9001:2000 - Zahtevi; ISO 9004:2000 - Uputstvo za unapređenje, ISO 19011:2001 - Uputstvo za proveravanje sistema menadžmenta kvalitetom i sistema menadžmenta životnom sredinom. (Original title)
      Number of hours per week during the semester/trimester/year
      LecturesExercisesOTCStudy and ResearchOther classes
      Methods of teaching
      Knowledge score (maximum points 100)
      Pre obligationsPointsFinal examPoints
      Activites during lectures30Test paper40
      Practical lessonsOral examination