MHKK1 - Quality management

Course specification
Course titleQuality management
Study programmeChemical engineering
Lecturer (for classes)
Lecturer/Associate (for practice)
Lecturer/Associate (for OTC)
    ConditionОблик условљености
    The goalThe basic studies of chemistry and technology enlarged with knowledge of principals for quality management and enlargement of the system for the improvement of environment. The enrichment in the existing knowledge for the more organized and creative quality of products and services through market, economy and cultural aspect of living.
    The outcomeThe obtained knowledge and skills for quality management and organization of market, with economical and cultural aspects in business surrounding. The ability to implement the legislation of EU and national laws, as well as standards and regulations within quality management field.
    Contents of lecturesThe quality management system. The development of the system of the quality management (QMS). From the measurements (M) of quality parameters, through quality control, (QC) and quality assurance (QA), to quality management (QM) and to total quality management, (TQM). The preparation for QMS. Models of QMS. ISO standards. Environment and working conditions. Environmental Management System (EMS). Integrated approach of QMS and EMS. The quality management within expert’s education. Management of projects. Managements of processes in chemical industry.
    Contents of exercisesThe example for manual for quality management preparation. The example for procedures of quality management preparation. The example for manual for quality management preparation. The examples of records. The examples for the preparation of guidelines. The example for the plans for quality management. The example for QM and EMS in chemical industry.
    1. • Hummel T., Malorny C., Total Quality Management, Carl Hanser Verlag, 1996.
    2. • Juran J M, Godfrey A B, The quality control process, New York, McGraw-Hill, 1999.
    3. SCS ISO/IEC 17025:2006, General requests for the laboratory for measurements and calibration, 2006.
    4. • ISO 9000:2000 - QMS –The basic postulates and dictionary; ISO 9001:2000 – Requests; ISO 9004:2000 – The improvement procedures, ISO 19011:2001 – Procedures for control of QMS and EMS.
    5. .
    Number of hours per week during the semester/trimester/year
    LecturesExercisesOTCStudy and ResearchOther classes
    Methods of teachingLectures (PPT presentation), test (one), homework (one). Exercises.
    Knowledge score (maximum points 100)
    Pre obligationsPointsFinal examPoints
    Activites during lectures20Test paper40
    Practical lessonsOral examination