22MUK - Quality management

Course specification
Course title		Quality management
Acronym		22MUK
Study programme
Module
Lecturer (for classes)		prof. dr Aleksandra Perić-Grujić
Lecturer/Associate (for practice)		prof. dr Aleksandra Perić-Grujić
Lecturer/Associate (for OTC)
ESPB		4.0	Status
Condition			Облик условљености
The goal		The basic studies of chemistry and technology enlarged with knowledge of principals for quality management and enlargement of the system for the improvement of environment. The enrichment in the existing knowledge for the more organized and creative quality of products and services through market, economy and cultural aspect of living.
The outcome		The obtained knowledge and skills for quality management and organization of market, with economical and cultural aspects in business surrounding. The ability to implement the legislation of EU and national laws, as well as standards and regulations within quality management field.
Contents
Contents of lectures		The quality management system. The development of the system of the quality management (QMS). From the measurements (M) of quality parameters, through quality control, (QC) and quality assurance (QA), to quality management (QM) and to total quality management,(TQM). The preparation for QMS. Models of QMS. ISO standards. Environment and working conditions. Environmental Management System (EMS). Integrated approach of QMS and EMS. The quality management within expert’s education. Management of projects. Managements of processes in chemical industry.
Contents of exercises		The example for manual for quality management preparation. The example for procedures of quality management preparation. The example for manual for quality management preparation. The examples of records. The examples for the preparation of guidelines. The example for the plans for quality management. The example for QM and EMS in chemical industry.
Literature
• Hummel T., Malorny C., Total Quality Management, Carl Hanser Verlag, 1996. • Juran J M, Godfrey A B, The quality control process, New York, McGraw-Hill, 1999. SCS ISO/IEC 17025:2006, General requests for the laboratory for measurements and calibration, 2006. • ISO 9000:2000 - QMS –The basic postulates and dictionary; ISO 9001:2000 – Requests; ISO 9004:2000 – The improvement procedures, ISO 19011:2001 – Procedures for control of QMS and EMS. • ISO 9000:2000 - Sistemi menadžmenta kvalitetom - Osnove i rečnik; ISO 9001:2000 - Zahtevi; ISO 9004:2000 - Uputstvo za unapređenje, ISO 19011:2001 - Uputstvo za proveravanje sistema menadžmenta kvalitetom i sistema menadžmenta životnom sredinom. (Original title)
Number of hours per week during the semester/trimester/year
Lectures	Exercises	OTC	Study and Research	Other classes
2	2
Methods of teaching		Lectures (PPT presentation), test (one), homework (one). Exercises.
Knowledge score (maximum points 100)
Pre obligations		Points	Final exam	Points
Activites during lectures		10	Test paper	50
Practical lessons		20	Oral examination
Projects
Colloquia
Seminars		20